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Welcome to
HiRes Solutions Remote Support signup. You
are just moments away from technical help
that will get your computer running better
again!
We are not a 24/7 operation yet, but we try
to be available after hours for support.
Generally, if the Digsby chat window says we
are online, then we're available to help
you.
We use Citrix
GoToAssist for online support, a leading
tool in online support software. The
connection to your computer is authorized by
you each time. HiRes Solutions cannot
connect to your computer unless you allow us
to.
What can we
fix online?
When we are connected to your computer,
we can help you with many common computer
problems. These include:
- Virus Removal
- Pop-up ads and browser blockers
- Software installation or removal
- Malware & Spyware removal
- Email setup and troubleshooting
- Slow system performance
- Device driver install such as printers,
cameras
- General system checkup and file cleanup
- How-to questions
- Application help
- Questions about hardware (Can I upgrade?)
- & much more
Remember, if we can't
help you with your issue, we won't bill you
for the service!
How do you get started?
Fill in
the form below with your information, and a technician
will call you as soon as possible. Actual response time
depends on the time of your submission and how many
clients are currently waiting for service.
The information requested is required to allow us
to contact you to get a description of the problem, and
to send you any required billing after service.
Paypal is the preferred payment method (this includes
credit cards), but regular invoicing
can be setup for qualified customers.
If you prefer, you may call us at 905-259-1212 to
provide the information and get started.
By filling out this form and clicking Send you
acknowledge that you have read and agree with the
Remote Support Terms of Service.
Questions?
Chat from this page whenever we're online.
Just type in the box near the bottom of the Digsby window!
Already have your support ID number?
Click Here to start your support
session.
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